Cosmetics Zone
Sale
Hypoallergenic hybrid nail polish brown 7ml - Retro Marsala 729
Hypoallergenic hybrid nail polish brown 7ml - Retro Marsala 729

€4.00

Regular price: €6.66

Lowest price: €5.00
szt.
Hybrid nail polish peach pink 7ml - Saffron 118
Hybrid nail polish peach pink 7ml - Saffron 118

€4.00

Regular price: €6.66

Lowest price: €4.00
szt.
Hypoallergenic hybrid nail polish beige 7ml - Natural Blush 743
Hypoallergenic hybrid nail polish beige 7ml - Natural Blush 743

€4.00

Regular price: €6.66

Lowest price: €6.66
szt.
Hybrid nail polish powder pink 7ml - Crazy Rococo 513
Hybrid nail polish powder pink 7ml - Crazy Rococo 513

€3.33

Regular price: €4.89

Lowest price: €3.33
szt.
Hypoallergenic hybrid nail polish pastel light pink 7ml - Besties Forever PST51
Hypoallergenic hybrid nail polish pastel light pink 7ml - Besties Forever PST51

€4.00

Regular price: €6.66

Lowest price: €6.66
szt.
Gold paint gel for decoration Paint Me! UV LED 5ml - Life is Gold
Gold paint gel for decoration Paint Me! UV LED 5ml - Life is Gold

€3.55

Regular price: €4.44

Lowest price: €2.66
szt.
Hybrid nail polish maroon 7ml - Cherry Wine 718
Hybrid nail polish maroon 7ml - Cherry Wine 718

€4.00

Regular price: €6.66

Lowest price: €5.00
szt.
Hybrid nail polish light pink 7ml - Lama Mama 534
Hybrid nail polish light pink 7ml - Lama Mama 534

€3.33

Regular price: €4.89

Lowest price: €3.33
szt.
Nail cutters - cuticle manicure set #2
Nail cutters - cuticle manicure set #2

€13.33

Regular price: €25.55

Lowest price: €25.55
szt.
Hybrid nail polish ashen grey 7ml - Grey Desire 593
Hybrid nail polish ashen grey 7ml - Grey Desire 593

€3.33

Regular price: €5.33

Lowest price: €5.33
szt.
Hybrid nail polish grey 7ml - Morning Coffee 048
Hybrid nail polish grey 7ml - Morning Coffee 048

€4.00

Regular price: €6.66

Lowest price: €4.00
szt.
Kit after hybrid allergy
Kit after hybrid allergy

€28.89

Regular price: €34.24

Lowest price: €23.97
szt.
Hybrid nail polish pink with black particles K003 - Strawberry Mouss
Hybrid nail polish pink with black particles K003 - Strawberry Mouss

€4.00

Regular price: €5.78

Lowest price: €4.31
szt.
Hybrid nail polish hypoallergenic light pink 7ml - Porcelain Skin 742
Hybrid nail polish hypoallergenic light pink 7ml - Porcelain Skin 742

€4.00

Regular price: €6.66

Lowest price: €5.66
szt.
Hybrid nail polish maroon 7ml - Bikini Time! 711
Hybrid nail polish maroon 7ml - Bikini Time! 711

€4.00

Regular price: €6.66

Lowest price: €4.00
szt.
Hybrid nail polish neon pink 7ml - Neon Hollywood Pink N14
Hybrid nail polish neon pink 7ml - Neon Hollywood Pink N14

€4.00

Regular price: €6.66

Lowest price: €4.00
szt.
Hybrid nail polish light pink with sparkling particles 7ml - Lila & Rosy 601
Hybrid nail polish light pink with sparkling particles 7ml - Lila & Rosy 601

€3.33

Regular price: €5.33

Lowest price: €5.33
szt.
Multibond - Bonder - 7ml
Multibond - Bonder - 7ml

€3.38

Regular price: €4.22

Lowest price: €2.53
szt.
Hybrid nail polish beige 7ml - Cappuccino PST20
Hybrid nail polish beige 7ml - Cappuccino PST20

€4.00

Regular price: €6.66

Lowest price: €4.00
szt.
Hybrid nail polish light blue 7ml - Blue Sky PST3
Hybrid nail polish light blue 7ml - Blue Sky PST3

€4.00

Regular price: €6.66

Lowest price: €4.00
szt.
TERMS AND CONDITIONS
 

ONLINE STORE TERMS AND CONDITIONS


These Terms and Conditions specify the rules and conditions of provision of services electronically and using the Store, as well as rights, duties and conditions of liability of the Seller and the Client. The Terms and Conditions includes the information that the Seller is obliged to provide to the Client in accordance with applicable regulations, including the Consumer Rights Act of 30 May 2014 (Journal of Laws No. 2014.827, as amended).
2. Every Client should get acquainted with the Terms and Conditions.
3. The Terms and Conditions are accessible on the Store's website and are made available free of charge also before the conclusion of the contract. At the Client’s demand, the Terms and Conditions are also made available in the way that allows to download, reproduce and record the content of the contract using the ICT system used by the Client (e.g. by e-mail).
4. Basic definitions:
1) Terms and Conditions: Terms and Conditions of the Online Store;
2) The Seller or the Service Provider: Tomasz Socha, running a business under the name of COSMETICS ZONE Tomasz Socha, ul. Maratonska 76, 94-007 Lodz, entered into the Central Register and Information on Economic Activity, under the National Taxpayer Identification Number (NIP): 7271029870 and National Official Register of Business Entities (REGON) number: 472951652.
3) The Client: a natural person who completed at least 18 years of age, with a full legal capacity, a legal person and an organizational unit without legal personality, but able to acquire rights and incur obligations on its own behalf, which will establish a legal relationship with the Seller in the field of the Store's operations. The Client is also a consumer or privileged entrepreneur with consumer rights, if there are no separate provisions in relation to them in a given matter;
4) The Consumer: A client who is a natural person who performs a legal transaction (purchase) with the Seller, not related directly to his business or professional activity;
5) Electronic Service - a service within the meaning of the Act of 18 July 2002 on the provision of electronic services (Journal of Laws 2016.1030, i.e. as amended), provided electronically by the Service Provider to the Client via the Website;
6) Store or Online Store, or Website: Electronic service, Online Store, run by the Seller at the internet address www.lakieryhybrydowe.pl.
7) Account - an Electronic Service, marked with an individual name (login) and password provided by the Client, a collection of resources in the Service Provider's IT system, in which data provided by the Client and information on activities within the Store are collected;
8) Goods or Product - goods sold in the Store, included in the Seller's offer;
9) Contract - a distance contract regarding the purchase of the Goods, concluded as a result of the Client placing an Order in the Store and its acceptance by the Seller;
10) Form - a script that is a means of electronic communication, enabling the placement of an Order in the Store;
11) Order - an instruction to purchase the Goods submitted by the Client using the means of technical communication;
12) Newsletter - Electronic Service, electronic distribution service provided by the Service Provider via electronic mail (e-mail), which allows all Clients using it to automatically receive periodic messages (newsletters) from the Service Provider containing information about the Website, including news or promotions in the Store.
13) Force majeure - is a sudden event, unforeseeable and independent of the will of the parties, preventing the performance of the contract in whole or in part, or for a certain period, which, with due diligence, could not be prevented or counteracted (e.g. war, strikes), layoffs, shortages of raw materials or energy supplies, disruptions in the functioning of factories, road blockades, extraordinary natural phenomena, epidemics, emergency states).
14) Preferential entrepreneur with consumer rights - a natural person concluding a Contract directly related to its business activity, if the content of this Contract shows that it does not have a professional nature for it, resulting in particular from the subject of its business activity.

CHAPTER 2. BASIC CONCEPTS AND TECHNICAL INFORMATION


1. Seller's data for contact with the Client: address COSMETICS ZONE, ul. Boczna 4, 95-050 Konstantynów Łódzki, e-mail address: sklep@cosmeticszone.pl, telephone number: +48 664-542-384.
2. The Seller offers the following types of services provided electronically:
1) an online store operating via a website, under which the Client concludes a distance sales contract, the parties are informed about the sale via automatically generated e-mail, and the performance of the contract (in particular, the delivery of the Goods) takes place outside the Internet;
2) newsletter, consisting in sending by the Seller, to the Client's e-mail address, electronic messages containing information about the Website, including new products or promotions in the Store;
3) giving opinions (commenting), consisting in enabling the Client by the Seller to post individual and subjective statements of the Client on the Store's website, including those concerning the service or the Goods.
3. The Seller provides services electronically in accordance with the Regulations.
4. The technical condition for using the Store is that the Client has a computer or other devices that enable browsing the Internet, appropriate software (including a web browser), Internet access and an active and an up-to-date e-mail account.
5. The Client is forbidden to provide illegal content.
6. Using the Store may be associated with threats typical for the use of the Internet, such as spam, viruses, hacker attacks. The seller takes steps to counteract these threats. The Seller indicates that the public nature of the Internet and the use of electronic services may entail the risk of obtaining or modifying Client data by unauthorized persons, therefore Clients should use appropriate technical measures to minimize the above-mentioned risks, including antivirus and identity protection programs that use the Internet.
7. The conclusion of the contract for the provision of free Electronic Services takes place via the Store via the Internet. The Client may terminate the use of free Electronic Services at any time by leaving the Store or by deleting the Client's account. In this case, the contract for the provision of free Electronic Services is automatically terminated without the need to submit additional statements of the parties.
8. The Seller may - apart from other cases resulting from legal provisions - process the following personal data of the Client necessary to establish, shape the content, amend or terminate the contract:
1) surname and first names of the Client;
2) permanent residence address;
3) mailing address, if different from the residence address;
4) the Client's e-mail addresses;
5) telephone number;
9. The Seller may process other data concerning the Client that are not necessary for the provision of electronic services, with the consent of the Client and for the purposes of advertising, market research and Client behaviour and preferences, with the purpose of the results of these studies for the purpose of improving the quality of services provided by the Seller.

CHAPTER 3. PERSONAL DATA


1. The personal data provided by the Clients is processed by the Seller in accordance with applicable law, including the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on free movement of such data and repealing Directive 95/46 / EC (General Data Protection Regulation) (Journal of Laws L 119 of 4.5.2016, hereinafter: "the Regulation"). Especially:
1) The seller ensures that these data are:
a) processed in accordance with the law, fairly and transparently for Clients and other data subjects;
b) collected for specific, explicit and legitimate purposes and not further processed in a manner inconsistent with these purposes;
c) adequate, relevant and limited to what is necessary for the purposes for which they are processed;
d) correct and, if necessary, updated;
e) kept in a form which permits identification of the data subject for no longer than is necessary for the purposes for which the data are processed;
f) processed in a manner that ensures appropriate security of personal data, including protection against unauthorized or unlawful processing and accidental loss, destruction or damage, by appropriate technical or organizational measures,
2) The Seller applies appropriate technical and organizational measures to ensure the protection of personal data being processed, appropriate to the nature, scope, context and purposes of processing as well as the risk of violating the rights or freedoms of natural persons;
3) The Seller provides access to personal data and the use of other rights to Clients and other data subjects, in accordance with applicable law.
2. The basis for the processing of personal data is the consent of the Clients or the occurrence of another prerequisite authorizing the processing of personal data according to the Regulation.
3. The Seller guarantees the implementation of the rights of persons whose personal data are processed on the principles resulting from the relevant provisions, including those persons who are entitled to:
1) the right to withdraw consent to the processing of personal data;
2) the right to information regarding their personal data;
3) the right to control the processing of data, including their supplementation, updating, straightening and deletion;
4) the right to object to processing or to limit processing;
5) the right to complain to the supervisory authority and use other legal means to protect their rights.
4. A person having access to personal data processes them only on the basis of the Seller's authorization or a contract for entrusting the processing of personal data and only at the request of the Seller.
5. The Seller ensures that he does not disclose personal data to entities other than those authorized under the applicable law, unless required by European Union law or Polish law.
6. In connection with business activity, the Seller uses the services of other entities, including for the purpose of performing contracts. Personal data may be transferred to:
1) a hosting company,
2) software providers to operate the Store,
3) internet service providers,
4) companies providing courier or postal services,
5) providers of electronic payment platform,
6) suppliers of invoice issuing software,
7) entities providing accounting or legal services.

CHAPTER 4. ADDITIONAL INFORMATION


§ 1 Account.

1. Account registration on the Store's website is free of charge and requires the following actions: The Buyer should complete the registration form, provide specific data and submit statements regarding the acceptance of the Regulations, processing personal data, and providing commercial information. A link to verify the account will be sent to the Client's e-mail address provided by him in the account registration process.
Logging in to the account consists in entering the Client's e-mail address and password, set by the Client. The password is confidential and should not be shared with anyone.

2. The account enables the Client to enter or modify data, make or check Orders, and view the Order history.
3. The Account electronic service is provided free of charge for an indefinite period.
4. The Client may at any time cancel the account in the Store by sending an appropriate request to the Seller by e-mail to the following e-mail address: sklep@cosmeticszone.pl or in writing to the Seller's address: Cosmetics Zone ul. Boczna 4, 95-050 Konstantynów Łódzki.

§ 2. Newsletter

1. The purpose of the Newsletter service is to provide the Client with the requested information.
2. The use of the Newsletter does not require the registration of an account by the Client, but requires to provide an e-mail address and submit acceptance of the Regulations, the processing of personal data, and the provision of commercial information.
3. A link confirming the subscription to the Newsletter will be sent to the Client's e-mail address.
4. The Newsletter service is provided free of charge for an indefinite period.
5. The Client may resign from the Newsletter at any time by sending an appropriate request to the Seller by e-mail to the following e-mail address: sklep@cosmeticszone.pl or in writing to the Seller's address: Cosmetics Zone ul. Boczna 4, 95-050 Konstantynów Łódzki.

§ 3. Opinions

1. The Seller enables the Clients to post individual and subjective statements (opinions, comments) on the Store's website, in particular regarding the Goods.
2. The service is provided free of charge for an indefinite period of time.
3. Using the service anonymously is not possible.
4. The Seller may use the opinion for the purposes of the content posted on the Website.

CHAPTER 5. SALE


§ 1. Goods

1. All Products offered in the Store are new and have no defects.
2. A detailed description of the Goods can be found on the Store's website.
3. A guarantee or after-sales services may be provided for the Goods. Detailed information in this regard can be found in the description of the Goods.

§ 2. Orders and their implementation

1. An order may be placed by completing the Form available in the Store.
2. Orders can be placed after registering an account on the Store's website or without registering an account on the Store's website (guest purchases).
3. The Client is obliged to carefully fill in the Form, provide all the data in accordance with the facts and specify the chosen method of payment and delivery.
4. The Client provides data in the Form and submits statements regarding the acceptance of the Regulations, the processing of personal data, and the provision of commercial information.
5. Orders can be placed in the Store 24 hours a day, 7 days a week. Orders placed
on Saturdays, Sundays or public holidays are processed on the next business day.
6. The confirmation of placing the Order is made by the Client by selecting the button (field) marked "place an order". The Seller will send the Client an Order confirmation to the e-mail address provided by the Client.
7. The order fulfillment time (ie until the date of dispatch of the Goods) is up to two business days.
8. In the event of a request to document the transaction in the form of a VAT invoice, the Client provides the necessary data, and the indication of the Client's tax identification number for the invoice should be made no later than when placing the Order. The seller is not responsible for providing incorrect or incomplete data, including the tax identification number, by the Client.
9. In the event of inability to complete the order, which may take place in the event of force majeure or other reasons, the Seller undertakes to immediately inform the Client via e-mail or by phone. In this case, the Client may resign from the performance of the contract, and the Seller will refund the amounts paid by the Client. In other cases, the performance of the contract is postponed by the duration of the obstacle.

§ 3. Payments

1. All prices of the Goods in the Store are gross prices in Polish zlotys (PLN) (prices include VAT). The price of the Goods does not include the costs referred to in point 2 below. The price of the Goods given at the time of placing the Order by the Client is binding for both parties.
2. The costs related to the delivery of the Goods (eg transport, delivery, postal services) and any other costs shall be borne by the Client. The amount of these costs may depend on the Client 's choice as to the method of delivery of the Goods. Information on the amount of these costs is provided at the stage of placing the Order.
3. The Client can choose the form of payment:
1) traditional transfer - payment before shipment of the Goods (prepayment). After placing the Order, the Client should pay / transfer the amount due to the Store's bank account. The Order is processed after the Client 's payment is credited to the Store's bank account;
2) payment via the PayU payment system - payment before shipment of the Goods (prepayment). After placing the Order, the Client should pay via the PayU system. The Order is processed after the Client 's payment is credited to the PayU payment system;
3) payment via the PayPal payment system - payment before shipment of the Goods (prepayment). After placing the Order, the Client should pay via PayPal. The Order is processed after the Client 's payment is credited to the PayPal payment system.

4) payment via the Shoper payment system (online payment security is ensured by Blue Media S.A. - www.bluemedia.pl) - payment before shipment of the Goods (prepayment). After placing the Order, the Client should pay via the Shoper payment system. The Order is processed after the Client 's payment is credited to the Shoper payment system. Payments can be made by bank transfer or using payment cards: Visa, Visa Electron, Maestro, MasterCard, MasterCard Electronic (the operator of payments made by payment cards is BlueMedia S.A.).
5) payment upon pickup of the Goods (cash or card payment) - the Client pays the amount directly upon pickup of the Goods at the Seller's stationary store. The order is processed after the Order has been accepted.

6) payment upon receipt of the Goods (cash on delivery) - the Client pays the amount due directly to the courier upon receipt of the Goods. The order is processed after the Order has been accepted.
4. For each Product sold, the Store issues a proof of purchase and delivers it to the Client, provided that the provisions of generally applicable law require delivery, subject to the provisions of chapter 5 paragraph 2 point 8 of the Regulations.
5. The Client is obliged to pay within seven days from the date of the sale contract. If the Client fails to make the payment within this period, then - in accordance with Art. 491 § 1 of the Civil Code (Journal of Laws 2016.380 as amended) - the Seller will set an additional payment deadline for the Client, after which he will be entitled to withdraw from the ineffective contract. If the Client declares that the service will not be fulfilled, the Seller may withdraw from the contract without setting an additional date, also before the specified date of performance.
6. The entity providing the electronic payment service is:
PayU SA with its registered office in Poznań, 60-166 Poznań, at ul. Grunwaldzka 186, national payment institution, supervised by the Polish Financial Supervision Authority, entered into the Payment Services Register under the number IP1 / 2012, entered into the Register of Entrepreneurs kept by the District Court in Poznań - Nowe Miasto and Wilda in Poznań, 8th Commercial Division of the National Court Register (KRS) under the number 0000274399, with a share capital of PLN 4,944,000, fully paid up, with National Taxpayer Identification Number (NIP): 779-23-08-495, National Official Register of Business Entities (REGON) 300523444.
and

PayPal Polska Sp. z o.o. with its seat in Warsaw, 00-113 Warsaw, at ul. Emilii Plater 53, PayPal Polska Sp. z o.o. is a company whose industry has been classified in the Polish Classification of Activities (PKD) as: Business and management consultancy. The legal form of the company is a limited liability company. The company has the National Taxpayer Identification Number (NIP) 5252406419, National Official Register of Business Entities (REGON) number 141108225 and National Court Register number (KRS) 0000289372.
and
Blue Media S.A. with headquarters in Sopot, ul. Powstańców Warszawy 6, registered in the District Court Gdańsk - Północ in Gdańsk, VIII Commercial Division of the National Court Register under number 0000320590, with share capital in the amount of PLN 2,000,000 (fully paid up), National Taxpayer Identification Number (NIP): 585-13-51-185; entered in the register of payment service providers under the number IP17 / 2013, in the register of loan institutions under the number RIP000109, in the register of credit intermediaries under the number RPK002057, in the register of telecommunications entrepreneurs under the number 11050.

§ 4. Delivery

1. The product is sent to the address indicated by the Client in the Form, unless the Parties agree otherwise.
2. The product is delivered by a courier company or by a postal operator as selected by the Client. Shipment carried out via the postal operator should be delivered within two business days from the date of dispatch of the Goods, and via a courier company - within one business day from the date of dispatch of the Goods.
3. The Client may collect the Goods in person at the address of Cosmetics Zone, ul. Boczna 4, 95-050 Konstantynów Łódzki.
4. Along with the Goods, the Seller issues to the Client all elements of its equipment as well as operating and maintenance manuals and other documents required by the provisions of generally applicable law.
5. The Seller indicates that:
1) upon the release of the Goods to the Client or the carrier, the benefits and burdens related to the Goods and the risk of accidental loss or damage to the Goods are transferred to the Client. When selling to the Client, the risk of accidental loss or damage to the Goods passes to the Consumer upon the release of the Goods to the Client. The release of the Goods is considered to be entrusted by the Seller to the carrier, if the Seller had no influence on the choice of the carrier by the Client,
2) acceptance of the shipment with the Product by the Client without reservations shall result in the expiry of claims for loss or damage in transport, unless:
a) the damage was confirmed by protocol before accepting the parcel;
b) such a statement was abandoned due to the fault of the carrier;
c) the loss or damage resulted from the willful misconduct or gross negligence of the carrier;
d) the damage that was not noticeable from the outside was stated by the authorized person after accepting the shipment and, within 7 days, requested to determine its condition and proved that the damage occurred between the acceptance of the shipment for transport and its release.
The above does not apply to the Consumer and Entrepreneur with privileged rights as a consumer.

§ 5. Additional information for the Consumer

1. The contract is not concluded for an indefinite period and will not be automatically extended.
2. The minimum duration of the Consumer's obligations under the Contract is the duration of the Contract, ie payment and receipt of the Goods.
3. The use of the Store by the Consumer is not connected with the obligation to provide a deposit or provide other financial guarantees.
4. The Seller does not apply the code of good practice referred to in Art. 2 point 5 of the Act of 23 August 2007 on counteracting unfair market practices (Journal of Laws 2016.3 as amended).

CHAPTER 6. LIABILITY


1. Liability under the warranty is excluded in legal relations with Clients and Entrepreneurs with privileged consumer rights. The Seller's liability for damage in legal relations with Clients is always limited to the value of the Goods, but this does not apply to the Consumer and Entrepreneur with privileged consumer rights.
2. The Seller is liable to the Consumer if the Product has a physical or legal defect (warranty) on the terms set out in the provisions of the Civil Code (Journal of Laws 2016.380, as amended), on the following terms:
a) a physical defect consists in the non-compliance of the Goods with the contract. In particular, the Product is inconsistent with the contract if:
i) The goods do not have properties that this kind of thing should have due to the purpose specified in the contract or resulting from the circumstances or destination;
ii) The product does not have properties that the Seller has provided to the Consumer;
iii) The goods are not suitable for the purpose of which the Consumer informed the Seller at the conclusion of the contract, and the Seller did not raise any objections to such a destination
iv) The goods have been delivered to the Consumer incomplete.
c) The Goods have a legal defect if the Goods are the property of a third party or if it is encumbered with the right of a third party, and if the restriction in the use or disposal of the Goods results from a decision or judgment of a competent authority; in the event of the sale of the right, the Seller is also responsible for the existence of the law;
d) The Seller is liable under the warranty for physical defects that existed at the time the danger passed on to the Consumer or resulted from a cause inherent in the Goods at the same time.
e) The Seller is released from liability under the warranty if the Consumer knew about the defect at the time of concluding the contract;
f) if a physical defect has been found within one year from the date of handing over the Goods, it is presumed that the defect or its cause existed at the time the danger passed on to the Consumer;
g) The Seller is liable under the warranty if a physical defect is found within two years from the date of delivery of the Goods to the consumer, and if the Goods purchased by the Consumer are used movables, the Seller is liable under the warranty if the physical defect is found within one year from the date of delivery of the Goods;
h) the Consumer's rights under the warranty are:
i) request for a reduction in the price of the Goods or withdrawal from the contract, unless the Seller immediately and without undue inconvenience to the Consumer replaces the defective item with a defect-free one or removes the defect;
ii) The Consumer may, instead of the removal of the defect proposed by the Seller, demand that the Product be replaced with a Product free from defects, or instead of replacing the Product, demand that the defect be removed, unless it is impossible to bring the Product into compliance with the contract in the manner chosen by the Consumer or would require excessive costs compared to the proposed method. by the Seller. When assessing the excess of costs, the value of the defect-free item, the type and significance of the defect found are taken into account, as well as the inconvenience to which the Consumer would otherwise be exposed;
iii) The consumer who exercises the rights under the warranty is obliged to deliver the defective item at the Seller's expense to the place indicated in the contract, and if such a place is not specified in the contract - to the place where the item was delivered to him.

CHAPTER 7. COMPLAINTS PROCEDURE


1. Complaints regarding defects of the Goods should be addressed to the Seller in writing by the Client to the following address: Cosmetics Zone ul. Boczna 4, 95-050 Konstantynów Łódzki. You can also inform the Seller about sending the notification by e-mail to the following e-mail address: sklep@cosmeticszone.pl. The Client may use the complaint template available in the store, but this is not a condition for considering the complaint. The above does not apply to the Consumer and Entrepreneur with the rights of a consumer who may submit complaints to the Seller in any way.
2. If it is found that the parcel with the Product is damaged, suffered a loss or damage, the Client should immediately (no later than within 7 days from the date of receipt of the parcel) submit a complaint to the Seller. Such action will allow you to pursue claims against the carrier. It is not a condition for considering the complaint of the Consumer or the Entrepreneur with privileged rights as a consumer.
3. The Seller undertakes to consider the Client 's complaint within 30 days, and the Consumer's or Preferential Entrepreneur's complaint within 14 days. If the Seller does not respond to the Consumer's or Preferential Entrepreneur's complaint within 14 days, it is considered that he considered it justified.
4. The Seller undertakes to consider the Client 's complaint within 30 days, and the Consumer's complaint within 14 days. If the Seller does not respond to the Consumer's complaint within 14 days, it is considered to be justified.
5. If the complaint is accepted, the Seller will take appropriate action.
6. There is a possibility of using out-of-court methods of dealing with complaints and redress in legal relations with Consumers, including:
1) the possibility of resolving disputes by electronic means via the ODR platform (online dispute resolution), available at http://ec.europa.eu/consumers/odr/;
2) the possibility of conducting arbitration proceedings before a common court or an arbitration court;
3) the possibility of conducting mediation proceedings with the participation of an independent mediator.

CHAPTER 8. WITHDRAWAL FROM THE CONTRACT


1. Withdrawal from the Contract by the Seller or the Client may take place on the terms set out in the provisions of the Civil Code (Journal of Laws 2016.380, as amended).
2. The consumer has the right to withdraw from the Contract within 30 days from the date of receipt of the Goods.
3. Information on the withdrawal from the Contract by the Consumer is included in the instruction on the right of withdrawal, available on the Store's website.
4. The right to withdraw from the Contract is not entitled to the Consumer in relation to some agreements, i.e .:
1) for the provision of services, if the Seller has fully performed the service with the express consent of the Consumer, who was informed before the commencement of the service that after the performance of the service by the Seller, he will lose the right to withdraw from the Contract;
2) in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the deadline to withdraw from the Contract;
3) in which the Goods are a non-prefabricated item, manufactured according to the Consumer's specification or serving to satisfy his individual needs;
4) in which the Goods are perishable or have a short use-by date;
5) in which the Goods are delivered in a sealed package, which cannot be returned after opening the package due to health protection or hygiene reasons, if the packaging has been opened after delivery;
6) in which the Goods are items that after delivery, due to their nature, are inseparably connected with other items;
7) in which the Goods are alcoholic beverages, the price of which was agreed upon conclusion of the Contract, and the delivery of which may take place only after 30 days and the value of which depends on fluctuations in the market over which the Seller has no control;
8) in which the Consumer has expressly demanded that the Seller come to him for urgent repair or maintenance; if the Seller provides additional services other than those requested by the Consumer, or provides items other than spare parts necessary for repair or maintenance, the Consumer has the right to withdraw from the Contract in relation to additional services or items;
9) in which the Goods are sound or visual recordings or computer software delivered in a sealed package, if the package has been opened after delivery;
10) for the delivery of newspapers, periodicals or magazines, with the exception of subscription contracts;
11) concluded through a public auction;
12) for the provision of accommodation services, other than for residential purposes, transport of goods, car rental, catering, services related to leisure, entertainment, sports or cultural events, if the contract indicates the day or period of service provision;
13) for the delivery of digital content that is not stored on a tangible medium, if the performance began with the Consumer's express consent before the deadline to withdraw from the contract and after informing the Seller about the loss of the right to withdraw from the contract.
5. The Seller shall immediately, not later than within 14 days from the date of receipt of the Consumer's statement on withdrawal from the contract, return to the Consumer all payments made by him, including the costs of delivering the Goods. The Seller shall refund the payment using the same method of payment as used by the Consumer, unless the Consumer has expressly agreed to a different method of return, which does not involve any costs for him.
6. If the Consumer has chosen a delivery method other than the cheapest standard delivery method offered by the Seller, the Seller is not obliged to refund the additional costs incurred by the Consumer.
7. The consumer is obliged to return the Goods with all equipment, including packaging, provided that it constitutes an essential element of the Goods. The Seller may refrain from reimbursing the payment until receipt of the Goods or until proof of its return is provided to the Seller, whichever occurs first.
8. The Consumer bears only the direct costs of returning the Goods, unless the Seller agreed to bear them or did not inform the Consumer about the necessity to bear these costs.
9. The consumer is liable for the decrease in the value of the Product as a result of using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the Good.
10. In the event of effective withdrawal from the Contract, the Contract is considered void.
11. The provisions of points 2-10 apply to the Entrepreneur privileged as a consumer.

CHAPTER 9. INTELLECTUAL PROPERTY


1. The rights to the Website and the content contained therein belong to the Seller.
2. The website address at which the Store is available, as well as the content of the website www.lakieryhybrydowe.pl are subject to copyright and are protected by copyright and intellectual property law.
3. All logos, proper names, graphic designs, films, texts, forms, scripts, source codes, passwords, trademarks, service marks, etc. are registered trademarks and belong to the Seller, producer or distributor of the Goods. Downloading, copying, modifying, reproducing, sending or distributing any content from the website www.lakieryhybrydowe.pl without the consent of the owner is prohibited.

CHAPTER 10. CONDITIONS OF USE OF VOUCHERS


1. Cosmetics Zone Vouchers ("Vouchers") have a specific value.
2. Vouchers have a specific expiry date.
3. Vouchers are one-time use only.
4. Vouchers can be used in the lakieryhybrydowe.pl online store and in the stationary store at the headquarters at ul. Boczna 4 in Konstantynów Łódzki.
5. Vouchers are valid for all products.
6. Vouchers are generated individually, assigned to a person or promotion and cannot be traded.
7. The voucher may only be used in full. If the value of purchases is lower than the value of the Voucher, the entire value of the Voucher is considered used. If the value of the purchases is higher than the value of the Voucher, the value of the Voucher is deducted from the value of the purchases and the remaining amount remains to be paid.
8. The Voucher Code is placed on the Vouchers, which should be entered in the Cart in the field "I have a discount code". The value of the Voucher will be automatically deducted from the order.
9. The Voucher Code cannot be combined with rebate codes and other voucher codes. It is possible to use a maximum of one code per order.
10. Vouchers cannot be exchanged for cash.
11. The service of the online or stationary store may refuse to process the order if there are doubts as to the origin of the Voucher.
12. The store staff may refuse to process the order if the Voucher has been used contrary to the regulations.
13. By using the Voucher in the ordering process, the user confirms that he has read the Regulations and accepted its provisions.

CHAPTER 11. FINAL PROVISIONS


1. In matters not covered by the Regulations, the relevant provisions of generally applicable law shall apply to legal relations with clients.
2. The competent court to settle the dispute between the Seller and the Client will be the court competent according to the seat of the Seller. The court competent to settle the dispute between the Seller and the Consumer brought by the Seller will be the court competent according to general rules (the court of the consumer's place of residence or stay), and the court competent according to the general rules (court of the Seller's seat) or other more convenient for the Consumer (according to art. 31-37 of the Code of Civil Procedure).
3. The competent court to settle the dispute between the Seller and the Client will be the competent court according to the seat of the Seller. The court competent to settle the dispute between the Seller and the Consumer will be the court having jurisdiction according to general rules (the court of the defendant's place of residence) or another more convenient for the Consumer (according to Articles 31-37 of the Code of Civil Procedure).

NOTICE ABOUT THE RIGHT TO WITHDRAW FROM THE CONTRACT

applies to the privileged Entrepreneur with the rights of the Consumer

You have the right to withdraw from the contract within 14 days without giving any reason. To exercise the right of withdrawal, you must inform the Seller of your decision to withdraw from this contract by an unequivocal statement (for example, a letter sent by post or e-mail). Below are the contact details:

Cosmetics Zone Tomasz Socha
95-050 Konstantynów Łódzki
ul. Boczna 4
sklep@cosmeticszone.pl

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods. In order to meet the deadline to withdraw from the contract, it is enough for you to send information regarding the exercise of your right to withdraw from the contract before the deadline to withdraw from the contract.

Effects of withdrawing from the contract: in the event of withdrawal from the contract, we will refund all payments received from you, including the costs of delivering the item (except for additional costs resulting from the method of delivery chosen by you other than the cheapest standard delivery method offered by us), immediately, and at any time case no later than 14 days from the date on which we were informed about your decision to exercise the right to withdraw from this contract. We will refund the payment using the same payment methods that you used in the original transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of this reimbursement. We may withhold the reimbursement until we receive the item or until proof of its return is provided to us, whichever occurs first.

Please send back or hand over the goods to us immediately, and in any case not later than 14 days from the day on which you informed us of your withdrawal from this contract. The deadline is met if you send back the goods before the period of 14 days has expired.

You will have to bear the direct cost of returning the goods. The amount of these costs is estimated at a maximum of approximately PLN 12.

We indicate that you are responsible for reducing the value of the item resulting from using it in a different way than was necessary to establish the nature, characteristics and functioning of the item.

The personal data provided by you will be processed by the Seller for purposes related to the execution of your withdrawal from the contract and the fulfillment of related requests, and on the terms set out in the relevant legal provisions. You have the right to request the data controller to access your data, rectify it, delete or limit processing, or object to processing, as well as the right to lodge a complaint with the supervisory authority. More information is contained in the document "Information from the personal data administrator".

You can use the model withdrawal form, but it is not obligatory.

 

NOTICE ABOUT THE RIGHT TO WITHDRAW FROM THE CONTRACT

concerns the Consumer

You have the right to withdraw from the contract within 30 days without giving any reason. To exercise the right of withdrawal, you must inform the Seller of your decision to withdraw from this contract by an unequivocal statement (for example, a letter sent by post or e-mail). Below are the contact details:

Cosmetics Zone Tomasz Socha
95-050 Konstantynów Łódzki
ul. Boczna 4
sklep@cosmeticszone.pl

The withdrawal period will expire after 30 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods. In order to meet the deadline to withdraw from the contract, it is enough for you to send information regarding the exercise of your right to withdraw from the contract before the deadline to withdraw from the contract.

Effects of withdrawing from the contract: in the event of withdrawal from the contract, we will refund all payments received from you, including the costs of delivering the item (except for additional costs resulting from the method of delivery chosen by you other than the cheapest standard delivery method offered by us), immediately, and at any time case no later than 14 days from the date on which we were informed about your decision to exercise the right to withdraw from this contract. We will refund the payment using the same payment methods that you used in the original transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of this reimbursement. We may withhold the reimbursement until we receive the item or until proof of its return is provided to us, whichever occurs first.

Please send back or hand over the goods to us immediately, and in any case not later than 14 days from the day on which you informed us of your withdrawal from this contract. The deadline is met if you send back the goods before the period of 14 days has expired.

You will have to bear the direct cost of returning the goods.

We indicate that you are responsible for reducing the value of the item resulting from using it in a different way than was necessary to establish the nature, characteristics and functioning of the item.

The personal data provided by you will be processed by the Seller for purposes related to the execution of your withdrawal from the contract and the fulfillment of related requests, and on the terms set out in the relevant legal provisions. You have the right to request the data controller to access your data, rectify it, delete or limit processing, or object to processing, as well as the right to lodge a complaint with the supervisory authority. More information is contained in the document "Information from the personal data administrator".

You can use the model withdrawal form, but it is not obligatory.

MODEL WITHDRAWAL FROM THE CONTRACT

applies to the Consumer and Entrepreneur with privileged consumer rights

NOTE: this form should be completed and returned only if you wish to withdraw from the contract

………………………., ……………………………….
…………………………………………
(Client's first and last name)

………………………………………..
…………………………………………
(Client 's mailing address)

…………………………………………
(phone number / e-mail address)

Cosmetics Zone
Tomasz socha
ul. Boczna 4
95-050 Konstantynów Łódzki
sklep@cosmeticszone.pl

WITHDRAWAL FROM A DISTANCE CONTRACT

I declare that I withdraw from the distance sale contract concluded on ………………………………………… and concerning the purchase of the following goods ………………………………………………………………………………… for price ……………………………

The delivery / collection of the goods * took place on …………………………………………………..

In connection with the above, I declare that I will return the goods immediately, no later than within fourteen days. Below I provide data for the return of the price of the goods, which should be made immediately, no later than within fourteen days.

…………………………………………………………………………..……………………
…………………………………………………………………………………………..……

I am aware that the personal data provided by me will be processed by the Seller for purposes related to the withdrawal from the contract and the fulfillment of related requests, and on the terms set out in the relevant legal provisions. I know that I have the right to request the data controller to access my data, rectify it, delete or limit processing, or object to processing, as well as the right to lodge a complaint with the supervisory authority.

 

……………………………………………………
(name, surname and signature of the Client,
if the form is sent in paper form)

* Delete as appropriate

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